Privacy policy

At Ellalabel (referred to as "we" or "us"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, protect, and share your information when you interact with our website. Please read this policy carefully to understand our privacy practices.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Includes your name, email address, phone number, etc.
  • Payment Information: Such as credit card details, billing address, etc., to ensure secure transactions.
  • Shopping Behavior Data: Records of your browsing and purchase history on our website.
  • Device Information: Technical information such as your IP address, browser type, etc., when you access our site.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Processing: To process your orders, handle shipping, and notify you about your purchases.
  • Customer Support: To provide better customer service and technical support.
  • Marketing Communications: To send promotional emails or texts regarding new products and special offers. You can opt out at any time.
  • Website Improvement: To enhance our products and services based on your data.

3. How We Protect Your Information

We implement reasonable security measures to protect your personal information, including:

  • Encryption technology
  • Secure payment gateways
  • Regular updates and monitoring of our data storage systems

4. Sharing Your Information

We will not sell or rent your personal information to third parties, but we may share it with the following entities:

  • Service Providers: We may share your data with third-party service providers handling payment processing, shipping, customer support, and more.
  • Legal Requirements: We may disclose your information if required by law or in response to legal requests.

5. Your Rights and Choices

You have the right to:

  • Access your personal information.
  • Update or Correct your information.
  • Delete your account and personal information.
  • Opt-out of promotional emails or notifications.
  • To exercise any of these rights, please contact us via email at: support@ellalabel.com.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined above, unless a longer retention period is required by law.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All updates will be posted here, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us:

Email: support@ellalabel.com